Communication Module

Overview Screenshots Features & functionality

Discover a robust communications toolbox and create targeted emails, send cost-effective SMS messages worldwide, and highlight news and/or events on the Eduka Suite homepage or mobile app.

Key Benefits:

Multiple communication channels: email, SMS, push notifications.
Targeted news and events for different users.
Integrated events calendar for better organization.

Features:

Communication channels :
- Emails:
  - Unlimited number of emails with the Eduka delivery service.
  - Precise tracking: send, receive, read status, open attachments, etc.
  - Personalized mailings including data on students, parents and staff.
  - Complete history of mailings to parents.
  - Integrated contact form.
- SMS:
  - Optional SMS sending service integrating Twilio’s SMS service (Direct subscription to Twilio by the school).
- Notifications:
  - Communication via push notifications to the mobile application and visible from the web portal.
  - Unlimited and free.
News, Events and Calendar:
- News & Events:
  - Specific News & Events insert on the Eduka web portal and in the mobile app.
  - Targeted News & Events:
    - By user type: parents, staff, etc.
    - By campus, site, level, class…
    - By extra-curricular activities.
- Events calendar :
  - Specific Calendar insert on the Eduka web portal and in the mobile app.
  - Downloadable targeted events.
  - View by Events or Calendar view.

Module screenshots

Features & functionality

Administration

🔧

Compose and send personalized emails with mail merge (students, guardians, companies, staff)
Insert dynamic fields and advanced functions in emails
Select recipients by class, group, profile, or advanced search
Send SMS via Twilio, 8×8, or Email-to-SMS integration
Track deliveries: emails, SMS, notifications with reports
Manage drafts, email and SMS templates
Schedule delayed or targeted sends
Publish news (Home, Cafeteria, AES…) with images and display conditions
Publish events in the Calendar (dates, times, duration, visuals)
Set eligibility criteria (profile types, classes) for publication visibility
Push notifications to connected devices
Access full history of sent communications

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Teachers

👩‍🏫

Send emails only to parents of their own classes
Email other teachers sharing the same classes
View limited to classes they manage
Use a generic email account with customized sender and reply-to addresses
History limited to messages personally sent
SMS sending enabled if activated
Restricted rights to create news and events, visible only on the homepage and for their classes
Ability to select recipient types (parents, teachers, etc.)

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Parents

👥

Receive personalized emails with details about each child
Receive informational SMS sent by the school
Receive push notifications (if the app is installed)
Access homepage and modules showing targeted news or events (AES, cafeteria, etc.)
Import events into personal calendars (ICS, Google, Yahoo)

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